Scope

Krost, a prominent Australian retailer in office furniture and related products, faced a unique challenge. While their storefront showcased sleek designs and top-quality products, behind the scenes, they grappled with intricate manufacturing and selling processes. To streamline their operations and enhance client interaction, Krost envisioned an internal platform for both their employees and enterprise clients.

Process

The emphasis was on simplicity and efficiency. For Krost employees, the platform would offer tools for manufacturing oversight, inventory management, and order processing. For enterprise clients, the dashboard would provide an easy way to place bulk orders, track deliveries, and manage invoices. The user interface aimed to minimize excessive clicks and transitions. Information was organized to ensure that users, whether they were from Krost’s sales team or a client's procurement department, could quickly access what they needed.

Solution

Enterprise clients found value in the transparent ordering and tracking systems, praising the ease with which they could manage their interactions with Krost. The Krost dashboard project reaffirms the notion that good design centers on understanding and catering to user needs. By offering a platform that simplifies complex tasks and enhances user interactions, Krost not only improved its internal operations but also strengthened its relationship with enterprise clients.